Privacy Policy

Information We Collect

We only collect the information we need to respond to your request and provide our landscaping and construction services. This may include:

• Your first and last name
• Phone number
• Email address
• Property or service address, city, and other location details
• Details about the project or service you're requesting, along with any comments or preferences you share
• Technical and usage information collected automatically through cookies, your IP address, and your browser (used to help the Website function and to improve your experience)

How We Use Your Information

We use the information you provide in order to:

• Respond to your inquiries and provide free, no-obligation estimates and quotes
• Schedule, confirm, and follow up on appointments and projects
• Communicate with you by phone, text message (SMS), or email about your request and our services
• Process and manage your service and any related payment
• Send service updates, reminders, and occasional offers related to services you've requested or asked about (you can opt out at any time)
• Analyze usage trends and improve our Website, services, and customer experience

Text Messaging (SMS) and Phone Communications

When you provide your phone number — for example, by submitting a form on our Website or by contacting us — you consent to receive phone calls and text messages from Southern Pro-Vision regarding your inquiry, estimates, appointments, and services.

• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out of text messages at any time by replying STOP. Reply HELP for assistance, or email us at craig@southernpro-vision.com.
• Your consent to receive calls or texts is not a condition of purchasing any product or service.
• We do not sell, rent, or share your mobile information or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes.

How We Share Your Information

We do not sell or rent your personal information. We may share it only in these limited situations:

• Service providers: With trusted vendors who help us operate our business and Website — such as scheduling, communications, or payment tools — who are obligated to protect your information and use it only to provide services to us.
• Legal requirements: When required by law, or in response to valid requests by public authorities such as a court or government agency.
• Protection of rights: When we believe it is necessary to protect our rights, property, or safety, or those of our customers or the public.
• Business transfers: In connection with a merger, sale, financing, acquisition, or transfer of all or part of our business, where your information may be among the assets transferred.

Cookies and Tracking

Our Website uses cookies and similar technologies to help the site function and to understand how visitors use it. You can disable cookies in your browser settings, but please note that some features of the Website may not work properly as a result.

Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. We may retain anonymized usage data for internal analysis.

Third-Party Links

Our Website may contain links to websites we do not operate. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Your Choices

You may:

• Opt out of marketing text messages by replying STOP, and opt out of marketing emails using the unsubscribe link in any message.
• Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services and operations evolve. The most current version will always be posted on this page with an updated revision date. Your continued use of the Website after changes are posted means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or about your personal information, please contact us:

Southern Pro-Vision Landscape & Construction
Email: craig@southernpro-vision.com
Phone: (469) 363-5551
Service Area: DFW Metroplex, Texas